Features
Everything a mobile valeter needs to take bookings, get paid and stay organised.
Online bookings
Your own branded booking page at valetpilot.co.uk/book/your-name.
- Customers choose a service, vehicle size and extras, prices calculated automatically
- Postcode check against your service areas, with optional travel fees
- Only genuinely free times are shown, and each slot can only be booked once
- No customer account needed; confirmation email sent automatically
- Share on Facebook, Instagram, WhatsApp, Google Business Profile, or embed on your website
Availability
You decide exactly when you can be booked.
- Working days and hours, with different weekend hours
- Lunch breaks and split shifts
- Holidays, blocked dates and personal appointments
- One-off changes to a single day
- Minimum notice, how far ahead people can book and start-time intervals
- A fixed travel/turnaround buffer between every job
- Correct across UK clock changes (Europe/London)
Customer management
Every customer, vehicle and visit in one place.
- Search by name, phone, postcode or registration
- Multiple vehicles per customer, with size, colour and notes
- Booking history, total spend, amount paid and balance owed
- Tap to call, WhatsApp or open the address in Google Maps
- Automatic duplicate detection by phone and email
- Marketing consent recorded per customer
Payments
Online and offline payments, properly tracked.
- Record cash, bank transfer or card-machine payments in a couple of taps
- Partial payments and multiple payments per job
- Card deposits or full payment when booking (via your own Stripe account)
- Secure payment links for outstanding balances, always the current amount, never paid twice
- Corrections and refunds with a full audit trail
- Manual entries are clearly separated from Stripe-verified card payments
Job sheets
A digital job sheet for every booking.
- One-tap Start job and Mark complete
- Cleaning checklists from each service's tasks
- Before and after photos, stored privately and compressed automatically
- Customer and internal notes
- Reschedule, reassign, cancel or mark as no-show
Invoicing
Professional invoices in seconds.
- PDF invoices with your logo and details
- Sequential numbering per business
- VAT-registered and non-VAT businesses supported
- Shows amount paid and balance due, with your bank details
- Email to the customer with an optional card payment link
Reporting
Clear numbers you can trust.
- Booked value, work completed, money received and outstanding, kept separate
- Cash, bank transfer and card totals; deposits shown without double counting
- Popular services, average booking value and repeat customer rate
- Charts and date filters; export to CSV
Team (Team plan)
For businesses with up to three people.
- Invite staff with their own login
- Assign jobs and view each person's diary
- Per-person availability; online bookings go to whoever is free
- Overlapping jobs for the same person are impossible
- Staff can't see your settings, pricing, billing or reports